The coronavirus pandemic has forever changed the way home-help businesses serve customers as people limit their interactions and who comes inside their house.
Many businesses that provide residential services were allowed to operate over the past two months under Gov. John Bel Edwards’ stay-home order. Businesses like plumbers and air conditioning repair services could continue operating, but under social distancing requirements and other limits.
Even with those allowances, some businesses changed how they operate to make sure they keep their employees and clients safe. Fears of the virus’ spread pushed owners to limit operations to emergency services or to suspend in-person services entirely.
“When it first started, we were getting a lot of calls because people were staying at home under the order. So that was a good opportunity, but then I think the fear set in, and our guys got the fear too,” said Brian Tabor, founder of Ace Plumbing in Carencro.
“We just kind of laid back in the height of it and kind of shut it down for two weeks. We did on-call for essentials, but for the most part we were shut down.”
Taylar Francis, who owns Blessed Hands Cleaning Services, said she had to make a similar decision as the virus began to spread in earnest across Louisiana in late March and business dropped…