How to avoid being ripped off by so-called contractors, plumbers after historic winter storm

 How to avoid being ripped off by so-called contractors, plumbers after historic winter storm

KATY, Texas – Lesley Cruz is a hardworking, single mother from Katy, raising two young children inside a house that’s been ravaged by broken water pipes and heavy water damage following Houston’s historic winter storm.

“The pipes upstairs burst and it was just like, water pouring, flooding into our house,” she said. “It was like a waterfall coming from the ceiling.”

“We still have no water in the house,” Cruz added. “We have to use water bottles to brush our teeth and we can’t even take a shower.”

Cruz is already living one disaster and, now, she is trying to avoid another one. She is afraid of being taken by a fly-by-night contractor or plumber.

“I just don’t know if I’m going to get ripped-off or if I’m going to have to end up paying someone else to come out and do the same job all over again,” she said.

Leah Napoliello is a scam expert with the Better Business Bureau of Houston and South Texas who…

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