There is no doubt that selling contracting products and services is much more effective face-to-face. However, there may be circumstances where selling over the phone may be a viable option. This week, an HVAC contractor from New York asks the experts:
What advice can you provide on how to close a sale and provide recommendations over the phone during a follow up call?
EGIA’s faculty member Weldon Long (sales expert and New York Times bestselling author) gives his expert advice on how to approach a sales call over the phone when visiting your customer’s home just isn’t an option.
EGIA members can access the full archive of Ask the Expert recordings by logging in to their member dashboard.